Data Privacy
At NetNami, we recognize the importance of your privacy and are committed to safeguarding your personal data. As a leading provider of web development, digital marketing, brand identity and design, software development, and security and maintenance services in Switzerland, we uphold the highest standards of data protection to ensure that your information is treated with the utmost care and security.
Introduction
This Data Privacy Policy outlines how we collect, use, store, and protect your personal data in compliance with Swiss data protection laws, including the Federal Data Protection Act (DPA), and international regulations like the General Data Protection Regulation (GDPR). By using our services, you consent to the collection and processing of your data as outlined in this policy.
Information We Collect
We may collect the following types of data from our clients and visitors:
- Personal Information: Name, email address, phone number, job title, company name, etc.
- Usage Data: IP address, browser type, operating system, pages visited on our website, time spent on pages, and other diagnostic data related to your use of our website and services.
- Transaction Data: Information related to the services you request from us, including financial details (if applicable), payment records, and contract information.
- Communication Data: Information you provide when communicating with us through forms, emails, or customer support channels.
How We Use Your Data
We process your data for the following purposes:
- To provide and improve our services (web development, digital marketing, design, software development, etc.)
- To communicate with you regarding your inquiries, service updates, or support requests
- To fulfill contractual obligations and maintain business relationships
- For billing and payment processing (if applicable)
- To comply with legal requirements and protect against fraud or misuse of services
- To analyze and optimize our marketing efforts, website usage, and customer engagement
Data Sharing and International Transfers
We may work with international service providers and third-party partners to deliver our services, including cloud hosting, data analytics, payment processing, and marketing tools. Some of these service providers may be located outside Switzerland and the European Union (EU). When transferring personal data internationally, we ensure appropriate safeguards are in place to protect your information.
In all cases, we ensure that any third parties we share your data with are GDPR-compliant or have signed data processing agreements to protect your personal information.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal and regulatory requirements. Once the data is no longer required, we securely dispose of or anonymize it.
Your Rights
Under Swiss law and the GDPR, you have several rights regarding your personal data:
- Right to Access: You may request a copy of the personal data we hold about you.
- Right to Rectification: You can request corrections to any inaccurate or incomplete data we hold.
- Right to Erasure: In some circumstances, you can request the deletion of your personal data.
- Right to Restriction of Processing: You can request that we restrict the processing of your data under certain conditions.
- Right to Data Portability: You can request your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: You can object to the processing of your personal data for marketing purposes or when it is based on legitimate interests.
- To exercise these rights, please contact us via email: info [@] netnami.com. We aim to respond to your requests within 30 days.
Security Measures
We take the security of your personal data seriously and implement robust technical and organizational measures to protect it from unauthorized access, disclosure, alteration, and destruction. Our security measures include:
- Encryption of sensitive data
- Regular software and security updates
- Secure server infrastructure
- Access controls and data anonymization
Despite our best efforts, no data transmission over the internet or electronic storage method is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website, analyze usage patterns, and provide personalized content. You have the option to disable cookies in your browser settings, although this may affect the functionality of our website.
Third-Party Links
Our website may contain links to third-party websites. We do not operate these external sites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy as required to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Data Privacy Policy or how we handle your personal data, please get in touch with us:
- Email: info [@] netnami.com
- Phone: [0800 XXXXXXX]
We are committed to addressing any concerns you may have and ensuring the privacy and security of your personal data.
Last updated: January 2025
